If you’re in the car dealership game, you already know first impressions are everything—and your showroom is part of that. But beyond the aesthetic appeal, maintaining a pristine facility is an integral part of customer service. Believe it or not, the cleanliness of your space plays a massive role in shoppers’ buying decisions.
Below are some pro tips on how to keep various areas of your dealership customer ready.
The showroom floor—this is where dreams are made and deals are closed. You’d think the cars would be the only things that need to sparkle, but your floors should shine too. Daily cleaning is a must here. Foot traffic brings in dirt and dust, and you don’t want that ruining your customers’ experience.
A high-quality commercial floor cleaner is your best bet for tile or linoleum surfaces. If you have hardwood floors, a gentle cleaner designed specifically for wood should do the trick. To add that extra shine, consider buffing the floor once a week. And remember to keep cleaner handy for accidental spills, which are inevitable.
Customer Lounges and Waiting Areas
For seating areas and other customer spaces, plan a once-daily deep clean in addition to touch-ups throughout the day. Staff members should be on the lookout for used coffee cups, crumpled papers, and other clutter.
Soft surfaces like sofas and chairs benefit from fabric fresheners and a good vacuuming. As for hard surfaces like coffee tables and counters, non-toxic multi-surface cleaners work wonders.
And let’s not forget about the coffee station—be sure to wipe down the area with food-safe cleaners several times a day to ensure it remains a welcoming spot for those free cups of Joe.
Service Areas and Workshops
Service areas and workshops can get real grimy, real fast. And even though customers won’t spend much time in these areas, they will see them occasionally, and you want them to look well-kept when they do.
Given the nature of the work, these areas need to be cleaned multiple times throughout the day. A nightly deep clean is also essential.
Heavy-duty degreasers and industrial-strength cleaners are your go-to here. Oil spills and grease stains are tough to treat, so opt for absorbent materials made for industrial messes. Safety is crucial in these areas, so using cleaners that are non-slip is also key.
We’re Here to Help
Remember, maintaining a clean car dealership isn’t just about making your space look good. It’s about creating an environment where customers feel comfortable and are more inclined to do business with you.
As a business owner, you have a lot on your plate, and it’s important to make the best use of your time. If you’re in the market for a professional deep clean or just need some extra help to make your car dealership sparkle, Kingdom Keepers can help! To learn more about our services, contact us today.